The new lounge chairs were scheduled for delivery late Friday afternoon. I received a call that they would be here in twenty minutes. I was in the lane waiting for them and they soon arrived but just before, Phyllis called. I had said he could take the car to a job interview and Kosov was with him.
"Andrew, Pearl won't start. What should I do?"
I was puzzled. By this time the delivery had arrived. I said, remember I told you to put the phone number of the Royal Australian Automobile Association into your phone? Yes Andrew. Well call the number to get help.
The boxes would not fit through the door from the carpark into the building, so the men had to open the boxes to bring the furniture up. No big deal, but Phyllis called again. He needed my RACV membership number and my registration number. He didn't realise that was the car plate number. The rego number should have been enough but I could not drop what I was doing with the delivery. When I had a chance, I found the number and called him, and explained the registration number and gave him my membership number.
He soon called back and said the RACV would be there in less than an hour, and it wasn't too long before he called back and said the man had arrived, and as I had guessed, Pearl needed a new battery. $400, ka-ching. Phyllis paid for it and I reimbursed him.
As I was letting the delivery men out, they must have taken a little pity on this old man, and asked if there was somewhere where they could put the boxes. Not removing the packaging was clearly noted on the contract. They squashed the boxes through a door, down stairs and through two more doors and put them in the recycling room in the basement.
Phyllis called again, the car is fine now and we are just leaving.
Meanwhile I had to turn huge sturdy boxes into flattened cardboard to go into the cardboard recycling skip bin. I took down a cutting knife but it was too weak. Back upstairs, I found the Stanley knife with a blunt blade and used that. Over thirty minutes later, I had cut up all the boxes and stacked what wouldn't fit into the skip, next to it. This is a proper cutting knife, and I was only slightly tempted to use to cut a vein in my own arm.

That sounds like a very frustrating time - at least they delivered right to your home (we are in a highset house - you wouldn't believe the number that "don't do stairs") but I agree, removal and disposal should definitely be in the quote (you can always opt out but it should be an option)
ReplyDeleteGood grief. What a day. Glad it's in the rear view mirror. At least I trust it is.
ReplyDeleteToo much hassle in one day. I would have needed to lie down for a while ...
ReplyDeleteHH is a girl after my own heart. Wont take don’t buy is a good policy
ReplyDeleteI hate being constantly interrupted when I'm trying to do something, takes twice as long for me to get anything done.
ReplyDeleteI am glad that those delivery drivers at least went a little bit above and beyond. And hurray for Pearl getting a new battery. :) I have to admit that your gallows humor amused me. If I didn't have a dark sense of humor I would have none at all. lol Best wishes!
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