I became angry with myself last night for participating in a bureaucratic process. I was a defined beneficiary of Ray's superannuation but the company would not confirm that for privacy issues. Whose? Ray is dead. I was put through the hoops of paperwork, including gathering family with someone who could sign a statutory declaration. All the company needed was proof of my identify and my bank details.
Apparently Ray had a second superannuation account with a balance of $1000. Good, I'll have that too, thanks.
Superannuation company said no, until you fill in more paperwork. It will be a repeat of what I've already done. The company has all the information. I am refusing to comply and sometimes a late night less formal email can work, and that is what I am going to do now. Publish and be damned.
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They're so scared of what? International jewel thieves might fool them?? Puhlease.
ReplyDeleteIt is disgraceful that widows/widowers are made to jump through bureaucratic hoops to have access to what is rightfully theirs.
ReplyDeleteIt is a heartless and insensitive way to treat a recently bereaved partner. Shame on them.
ReplyDeleteHiss and spit. Good luck. Sometimes I think those bureaucratic processes are designed to wear us down. Which they do.
ReplyDeleteAm I in spam?
ReplyDeleteYou were, Boud.
DeleteWhat's a "defined beneficiary"? Is it different from "nominated beneficiary"?
ReplyDeleteNot that the money would end your pain. But that is exactly why superannuation companies push their products - to help the grieving survivor.
ReplyDeleteThis is just what capitalist do to bury you in paperwork
ReplyDeleteBureaucracy is a bitch.
ReplyDeleteBe nice to those people Andrew! They may be utter bastards but by kicking up a fuss they will just dig their heels in. It took me months to get what we were due from my brother Simon's pension pot. A lot of anxiety, a lot of emails, phone calls and recapping. I just did not need that hassle.
ReplyDeleteThe extra paperwork must be submitted because it is a separate account with a different account number. Bureaucracy is mind-numbingly tedious as well as ridiculous, but the rules must be followed if you want the money.
ReplyDeleteWhoa. It's a rare thing to see you get your hackles up! You got a can of whupass stashed someplace? If you do, it might be time to pull it out.
ReplyDeleteThey do make things difficult and frustrating for you Andrew.
ReplyDeleteDon't pass up $1000. Do the paperwork.
ReplyDelete